"I am very thrilled for their top notch service they provide to their guest. Love their professionalism and careful-ness to make sure each guest's laundry are returned in good condition!"
"Brown Bag is the same price as other laundry services, but they are modern. Meaning, they text you when your laundry is ready. They fold it immaculately. Your clothes smell great. They offer you water as you wait on a hot day. They care about the environment. And most importantly, they clearly care about their customers."
New York, NY
"They are a little more $ than the average cleaner, but the service is outstanding and in-house never done by a third party. The presentation is 5/5 back to the customer. They even record the fabric type/brand of clothes and individually assess the garment issues and do not ever throw all the laundry into a giant pile to throw in a washer."
"Best laundry service in NYC and possibly the world. I have been using brown bag for about a decade and have never had one issue. Super modern service, with text messages to alert when laundry is prepared. Excellent folding- careful attention- wonderful for dry cleaning as well. I would give ten stars if possible."
"After having so many beautiful and precious designer pieces be ruined by other cleaners, I was a bit traumatized and very distrustful of giving my clothes to another cleaner. After a lot of research, and when I absolutely couldn’t put off doing dry cleaning any longer, I decided to give these guys a try based on the great Yelp reviews.
I was not disappointed. Careful and diligent intake of all my pieces, assurance that zippers, buttons, and delicate fabrics would be protected, and every piece returned as good as new, carefully wrapped in eco friendly, biodegradable wrapping...I am thrilled."
"Brown Bag makes doing laundry actually enjoyable! They truly put customer service above all else, are happy to accommodate any big or small requests, and do an impeccable job with both their wash & fold and dry cleaning services. It’s a joy to walk in every week and be greeted with a smile and the knowledge that my clothes are in the best hands."
New York, NY
"This is hands down the best dry cleaner in NYC. I have gone to their Soho location for years and I am just so happy that they have now opened a location closer to my apt! The owners are amazing and take great pride in what they do. Run there don’t walk!"